We all should understand one thing. Either we are related with product industry or service industry, customer should be our first priority. When you are dealing with a customer, you should not bring your personal reason (however if it is unavoidable, it’s a different matter) in between. Customer should be given first priority even when you are making a deal with new client and you get a call from the old customer for some issue, your first priority should be solving the issue and not to sign the deal.
In today’s competitive world, customer is always looking for something new and something different. Normal support and service is provided by almost everyone. Your count increases on what extra you provide. And that really matters.
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