Remembering those who are not more

To pay tribute to the ones who have lost their lives in the bomb blast in Mumbai, we all kept silence for 2 minutes in our office on Tuesday, 18 July 2006.

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HC interfer

Finally Delhi High Court has interfered in the government’s decision to sack Dr. Venugopal. So justice is still there in our country. I am watching the development very much closely. I don’t know why but something is there which force me to get myself updated with all the developments in regard to anti reservation protest. Yes, I strongly believe that Dr. Venugopal was a part of reservation implementation.

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anti reservation protest

I received a comment that what I am gonna do!!! But I am just like another Indian. Nothing to do. We all are here just to watch the show!! Why should I go? What difference I am suppose to make? This is the general tendency of we Indians. We don’t like violence and these politicians don’t understand our way of protest.

Well, I don’t know what to do and how to do.

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strike at AIIMS

When I came to know about sacking of Dr. Venugopal and decision not to pay the salaries to the doctors who went on strike, even my blood started to blow. How can they do it? They assured of not taking any harsh steps on the doctors, but they did. This is not the way to run the government. This is not the way to obey your promise.

Government is for the people and not for performing the personal tasks. I hate these politicians. And I fully support the strike by the doctors. I know it is not good for the doctors to go on strike. But still I support it. Now it is the high time for all the Indians to come out and fight for our own rights. This government is now taking all the decisions which are completely against the common man.

Wake up India, wake up.

Jai Hind.

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Make your day on net - http://www.urday.in

make your day on net: Everything on almost all religion. Hindu, Vaishnav, Jain, Christian, sikhism, buddhism, kamasutra, puranas, shastras, ramayana, mahabharata, narad bhakti, hanuman chalisa, surya namaskar, upnishads, bhagvad gita, rituals, rites, ganesh chalisa, vishnu chalisa, shiv chalisa, ram chalisa, krishna chalisa. you can also find the details about what is the meaning of your dreams. Your future is here. Also a very good source for religious tales and mythological tales. Animated tales is an additional flavor. http://www.urday.in

nice joke

Once in America a plane crashed, only a monkey who was traveling in the plane was left alive. Fortunately the monkey was intelligent enough to understand our language and reply in actions. The officials went to see the monkey in the hospital and had a talk with the monkey.

 

Officer: "When the plane took off what were the travelers doing?"

 Monkey: "Tying their belts"

 Officer: "What were the airhostesses doing?"

 Monkey: "Saying Hello! Good morning!"

 Officer: "What were the pilots doing?"

  Monkey: "Checking the system"

 Officer: "What were you doing?"

 Monkey: "Looking for my people"

  Officer: "After 10' minutes what were the travelers doing?"

 Monkey: "Having beverages and snacks"

 Officer: "What were the airhostesses doing?"

  Monkey: "Serving the travelers"

 Officer: "What were the Pilots doing?"

 Monkey: "Handling the steering"

 Officer: "What were you doing?"

 Monkey: "Eating & throwing"

 Officer: "After 30 minutes what were the travelers doing?"

 Monkey: "Some were sleeping and some were reading"

 Officer: "What were the airhostesses doing?"

  Monkey: "Make up"

 Officer: "What were the pilots doing?"

 Monkey: "Handling the steering"

 Officer: "What were you doing?"

 Monkey: "Nothing"

 Officer: "Just before plane crash what were the travelers doing?"

Monkey: "All were sleeping"

  Officer: "What were the pilots doing?"

 Monkey: "Handling the air hostess"

 Officer: What were you doing?

  Monkey: Handling the steering!!!!!

 

  No more Questions!!!!!!!!!!!!!!!!!!!!

my own site

Today I registered my own domain. http://www.yatin.info.

I am hoping to put up a good web site here.

thought for the day

  "Don't lower your goals to the level of your abilities.  Instead, raise

               your abilities to the height of your goals."

Top Ten tips to increase the concentration

I liked this tips which I found on net.

 

1. Start assignments with some curiosity about the material and a positive attitude toward learning.

2. Designate a place where you go only to study. Use proper lighting.

3. Identify your distractions. Find ways to decrease them or to postpone them until study breaks (e.g., taking the phone off the hook, turning off instant messenger).

4. Decrease noises around you while studying. If you need some background music it should be soft. Keep the TV off.

5. Use "active study" techniques: sit straight in a chair at a desk, start out with questions about the material, outline chapters, underline key phrases after reading a section, write notes in margins, ask yourself what you have learned.

6. Divide your work into smaller manageable tasks that can be completed in a short period of time. Push yourself to complete one small task, then move on to the next task. Focus on one small task at a time.

7. Use times of peak alertness for studying difficult or less interesting topics. When you are tired or hungry concentration will be lowered.

8. When your mind starts to wander come up with some cue words to say to yourself (e.g., "Focus." "Get back on task.") to focus your concentration again.

9. Take breaks when you have completed tasks or when you feel concentration has decreased. Breaks should be approximately 10-15 minutes.

10. If you have other assignments or issues on your mind write them down on a "to do" list or take a small step to deal with them. Then get back to focusing on the task at hand

 

15 years ago!!

JUST 15 YEARS AGO!!!  --  Before the computer age,

 

An APPLICATION was for employment.

A PROGRAMME was a television show.

WINDOWS were something you hated to clean.

A KEYBOARD was a piano.

MEMORY was something you lost with age.

A CD was a bank account.

COMPRESS was something you did to garbage.

LOG ON was adding wood to a fire.

A HARD DRIVE was a long trip on the road.

A MOUSE PAD was where a mouse lived.

CUT you did with scissors.

PASTE you did with glue.

A WEB was a spider's home.

And a VIRUS was associated to flu!!!!!

Nice Thoughts

Few days back, I came across few nice thoughts. Here are those

 

1  WE CANNOT HOLD A TORCH TO ANOTHER MAN'S PATH WITHOUT BRIGHTENING OUR OWN

*  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *
2   EDUCATION IS NOT PREPARATION FOR LIFE. EDUCATION IS LIFE ITSELF
*  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *

3  PAIN IS INEVITABLE. SUFFERING IS OPTIONAL.

*  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *
4   IF U DON'T HEAR OPPORTUNITY KNOCKING, FIND ANOTHER DOOR.
*  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *

5  WHEN IT IS DARK ENOUGH , YOU CAN SEE THE STARS.

*  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *
6   NEVER LOOK DOWN ON ANYBODY UNLESS YOU ARE HELPING THEM UP.
*  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *

7  NOTHING IS SO STRONG AS GENTELNESS, AND NOTHING IS SO GENTLE AS TRUE STRENGTH.

*  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *
8   HATEFUL PEOPLE THINK GOD IS ON THEIR SIDE BUT LOVING PEOPLE ALWAYS TRY TO BE ON GOD'S SIDE.

*  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *
9   FROM WHAT WE GET WE CAN MAKE A LIVING. WHAT WE GIVE HOWEVER MAKES A LIFE.
*  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *

10  A MAN HAS MADE  ATLEAST A START ON DISCOVERING THE MEANING OF HUMAN LIFE WHEN HE PLANTS SHADE TREES UNDER WHICH HE KNOWS FULL WELL HE WILL NEVER SIT.

*  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *

A dog that talks

A salesman is driving around in Indiana and he sees a big sign  in front of a  house on country roads.

 

"For Sale a dog that talks".  He stops, rings the bell and the  owner tells him the dog is  in the backyard. The guy goes into the backyard and  sees a Labrador  retriever sitting there.

 

"You talk?" he asks the dog.

 

"Yep," the Lab replies.

 

"So, what's your life story?" he inquired further.

 

The dog looks up and says, "Well, I discovered that  I could talk when I was  pretty young. I wanted to help the government, so I  told the CIA about my  gift, and in no time at all they had me jetting from  country to country,  sitting in rooms with spies and world leaders,  because no one figured a dog  would be eavesdropping. I was one of their most valuable spies for eight  years running."

 

"But the jetting around really tired me out, and I  knew I wasn't getting any  younger so I decided to settle down. I signed up for  a job at the airport to  do some undercover security wandering near suspicious characters and  listening in. I uncovered some incredible dealings  and was awarded a batch  of medals."

 

"I then got married to a beautiful bitch and fathered a vast mass of puppies, and now I'm  just retired."

 

The salesman is amazed. He goes back in and asks the  owner what he wants for the  dog.

 

"Ten dollars," the guy says.

 

"Ten dollars? This dog is amazing. Why on earth are  you selling him so cheap?"

 

"Because he's a damn liar. That son of a bitch never did any of  stuff he says he did."

nice joke

Pecans in the Cemetery

on the outskirts of a small town,there was a big,

old pecan tree just inside the cemetery fence. One day, two boys filled up a bucketful of nuts and sat down by the tree, out of sight, and began dividing the nuts.

"One for you, one for me.

One for you, one for me," said one boy.

Several dropped and rolled down toward the fence.

Another boy came riding along the road on his bicycle. As he passed, he thought he heard voices from inside the cemetery.

He slowed down to investigate. Sure enough,

he heard,

"One for you, one for me.

One for you, one for me."

He just knew what it was.

He jumped back on his bike and rode off.

Just around the bend he met an old man with a cane, hobbling along.

"Come here quick," said the boy, "you won't believe what I heard! Satan and the Lord are down at the cemetery dividing up the souls."

The man said, "Beat it kid,

can't you see it's hard for me to walk."

When the boy insisted though, the man hobbled slowly to the cemetery. Standing by the fence they heard, "One for you, one for me. One for you, one for me..."

The old man whispered,

"Boy, you've been tellin' me the truth.

Let's see if we can see the Lord." Shaking with fear,

they peered through the fence, yet were still unable to see anything.

The old man and the boy gripped the wrought iron bars of the fence tighter and tighter as they tried to get a glimpse of the Lord.

At last they heard,

"One for you, one for me.

That's all. Now let's go get those nuts by the fence and we'll be done."

They say the old man made

it back to town a full 5 minutes ahead of the kid on the bike.

Troubled Customer

Ever thought why do the companies serve more to troubled customer? If you are associated with any company, just mark one thing, they would be paying more attention to the troubled customers instead of let them go away from the company.

I have gone through this situation. And the reason behind this behavior is the troubled customers are mostly most valuable customers. They are the customers who give continuous business to the company. The company loves those customers even though they are the most hated customers among the employees.

But company and more precisely the sales people would like to serve those customers even with more attention. They know that if we keep these customers happy, they will definitely give more business. Very few are the customers who are troublesome without giving good business.

All though they are troubling you most, they have lots of trust in you. They will always come to you for any kind of queries. Even when that query is not related to your company. They even take your advice in the area which is confusing them. And frankly they believe/obey your advice.

So even I would suggest, treat them with respect and you will definitely have one of the most loyal customers.

good story

I came across a very good story on the net:

The boss of a big company needed to call one of his employees about an urgent problem with one of the main computers. He dialed the employee's home phone number and was greeted with a child's whispered, "Hello?"

"Is your Daddy home?" he asked.

"Yes," whispered the small voice.

"May I talk with him?"

To the surprise of the boss, the small voice whispered, "No."

Wanting to talk with an adult, the boss asked, "Is your Mommy there?"

"Yes," came the answer.

"May I talk with her?"

Again, the small voice whispered, "No."

Hoping there was somebody with whom he could leave a message, the boss asked the child, "Is anybody else there?"

"Yes" whispered the child, "a policeman."

Wondering what a cop would be doing at his employee's home, the boss asked "May I speak with the policeman?"

"No, he's busy," whispered the child.

"Busy doing what?" asked the boss.

"Talking to Daddy and Mommy and the firemen," came the whispered answer.

Growing concerned and even worried as he heard what sounded like a helicopter through the earpiece on the phone, the boss asked, "What is that noise?"

"A hello-copper" answered the whispering voice.

"What is going on there?" asked the boss, now alarmed.

In an awed whispering voice, the child answered, "The search team just landed the hello-copper."

Alarmed, concerned, and more than just a little frustrated, the boss asked, "What are they searching for?"

Still whispering, the young voice replied, along with a muffled giggle 

"Me."

customer mentality

What do general public want? What is their general tendency? I always wonder while talking to different types of people. They always have different demands while renewing their account. Some ask for better prices and some for better service. If it is based only on pricing, no one can do much except reducing prices which is however not recommended. But if it is service oriented customer, you most probably will get the order. The clue here is, you should always be ready with some new add-on or service when you call up your customer. If you are ready, let them ask and you will drop an item to their basket. It is always advisable to have something ready with us when calling up for renewal. It may be free of cost or at a very nominal rate. But something new is always required. And this is the way you can stay up to date with your customers.

Your customers will also feel refreshment with your company. As you will be coming up always with new add-ons, they will spread words of mouth. And you get the publicity for your original product along with the add-on you would have introduced.

who writes your salary?

It is in fact a very old and popular concept in service industry. All who is working in service industry should understand that your salary cheque is not written by your management, they are written by your customers. Your customer will make the payment to the service taken from your organization and your payment is going to be taken from this amount.

Now if they are not satisfied by your service, they are not going to renew their account and hence the company revenue will decrease which ultimately results in reduction of number of employees.

It is important to note that here you are not selling any product where customer will check the product initially and then takes it. Here they will check it for the entire period and then it has to be renewed. So the service and support becomes the major factor for retaining the customer.

 

customer first

We all should understand one thing. Either we are related with product industry or service industry, customer should be our first priority. When you are dealing with a customer, you should not bring your personal reason (however if it is unavoidable, it’s a different matter) in between. Customer should be given first priority even when you are making a deal with new client and you get a call from the old customer for some issue, your first priority should be solving the issue and not to sign the deal.

In today’s competitive world, customer is always looking for something new and something different. Normal support and service is provided by almost everyone. Your count increases on what extra you provide. And that really matters.

 

loyal customers

How many customers are loyal? Ever thought on this? Do the customers move away directly on the basis of prices? Yes, they do. If they are not much concern about services. They however convince themselves that the services will be given by everyone. What’s there? They why should I pay more to someone else? They don’t understand the small fact that why will anyone charge for the same if it is possible for them to give at very little price? There will be something.. But here they always think on only one way… PRICE/RATE. They are very much price-conscious. They will always ask for discount on all of your offering. And even they would not hesitate to move out after few years on the basis of low price offering by someone.

 

client's missing

One more problem is currently being experienced with the clients. They don’t respond to your request but they always want you to respond to your request at the lightening speed. But they even don’t want to give any explanation on why they don’t answer to our queries. Customers should also change their nature. And as we are also customers to some one, we should first improve ourselves before expecting others to improve.